The Safety and Health is our #1 Priority

At Kennelwood Pet Resorts we know that your pet is an important family member. We understand that finding a care provider for your pet is an emotional and difficult decision. We invite you to stop by during our normal business hours for a tour and to take advantage of our Free Pet SleepOver Orientation. We invite you to come by to meet our staff and see our resort.
We also know that trust is something earned, and we are committed to treating all of our guests as members of our own family. The health and safety of all the pets in our care is our number one priority. We have outlined below just how we create a safe, clean and enriched environment for your pet. We also believe in communication and transparency with our pet parents. Below you will find education on common conditions social pets can be exposed to. We want pet parents to have this important knowledge to help us keep our pet resorts safe for all pets.


  • Kennelwood employs only well trained and qualified staff members
    • New employee training includes hands-on safety handling classes.
    • A customized, online learning platform, FetchFind, provides training courses on topics such as: canine and feline health and development, wellness, safe handling, animal behavior and much more.
    • Pet CPR and first aid educated staff.
  • Our resort facilities have staff on duty 24 hour a day, 365 days a year.
  • All playgroups are organized by size and temperament to ensure safe and appropriate play.
  • A designated companywide safety instructor continuously promotes safety and created new and updated safety programs for people and pets.
  • All employees are required to attend annual safety refresher training.
  • A safety committee made up of Kennelwood staff members from every location works with the safety instructor to ensure the safest practices are being carried out at each location.
  • We require all pets in our facilities to be vaccinated based off the recommendations from the American Animal Hospital Association.


  • Kennelwood uses standardized procedures that are designed to provide the highest level of cleaning and disinfection to eliminate the spread infectious disease.
  • We only use industry leading disinfectant solution that destroys common pet related viruses such as Canine Parvovirus.
  • Kennelwood uses PetAirapy hospital grade air purifying system that kills 99.9% of airborne and surface pathogens and controls odors. This is currently installed at select locations and will be installed in all locations in the near future.
  • Our facilities have lush and comfortable synthetic grass play areas for an insect & pesticide free environment.


  • Pet parents have the option to choose from fun and exciting activities for their pet while in our care such as
    • Yappy Hour pet frozen yogurt treat
    • Bizzy Bone mashed potato stuffed Kong treat
    • Personalized PlayTime
    • DayCamp
    • Training
    • Professional Photography sessions
  • Pet parents can stay connected through:
    • Photos and videos shared on social media
    • Webcams in select accommodations
    • Text updates in select accommodations
    • Go home report cards
  • All pet in our care have the opportunity to run and play in open areas.
  • Pets participating in DayCamp have the opportunity for water play in warm months.

Common Conditions Social Pets May Be Exposed To

At Kennelwood Pet Resorts we believe in transparency. Below is more information on common conditions social pets may be exposed to. Our staff is happy to answer any questions you may have, or we recommend speaking with your veterinarian for additional information.

  • Canine Cough
    Tracheobronchitis, also known as Canine Cough, is a contagious, upper respiratory, illness that can be spread through the air or through contact. It can spread from dog to dog through greetings, play, shared objects, or communal surfaces.

Canine Cough is very similar to the human cold in that the illness is not usually very serious and most dogs can get over it on their own.  However, it can lower their resistance to other secondary infections, such as pneumonia. If your pet is experiencing any symptoms, we strongly suggest that you consult your Veterinarian. Symptoms can include: a persistent cough or hack, nasal discharge, sneezing and/or fever. If your pet is experiencing any of the above symptoms, we asked that you keep them at home until he or she has been symptom free for 2 weeks.

Canine Cough can be spread through the air or through contact. It can spread from dog to dog through greetings, play, shared objects, or communal surfaces. Dogs can be exposed to Canine Cough anywhere. Dog parks, neighborhood walks, Veterinarian offices, dog shows, field trials and boarding/daycare facilities are common place of exposure. Parents can even bring it home on their shoes and clothing.

At Kennelwood Pet Resorts, we make the safety and health of all pets in our care our number one priority.  All Kennelwood clients are asked to adhere to a strict vaccination policy. However, the Bordetella vaccination only protects our pets from a few of the numerous strains. At Kennelwood, we follow a strict cleaning regimen that is carried out numerous times per day.

  • Papillomas

Papillomas is the medical term for warts, which are clusters of abnormal cells caused by the papillomas viruses. The viruses can cause skin and mouth growths on pets. The infection is transmitted via direct contact with the papillomas on an infected dog or with the virus in the pet’s environment. The virus requires injured skin to establish infection; healthy skin will not be infected.  This virus can only be spread among dogs. It is not contagious to other animals or to humans. Typically, papillomas are not dangerous, they should go away on their own as the dog’s immune system matures and generates a response against the papilloma virus. In most cases, the papillomas go away on their own, however it is best to consult your Veterinarian for treatment options.

  • Diarrhea
    Just about every dog gets diarrhea from time to time. The important thing is to identify what’s causing your dog’s diarrhea. Common causes of diarrhea in dogs are:

    • Stress – any change in a dog’s routine can cause stress even if there are no outward signs. An overnight stay at a boarding facility, a trip to the veterinarian or a loud party at home are all examples of a routine change that can cause stress related diarrhea.
    • Sudden food changes – such as changing to a new kibble (tip: it’s better to slowly introduce a new food over time than to make a sudden change.) Consult your veterinarian on the recommended schedule for changing your pet’s food.
    • Eating foods they aren’t use to – such as table scraps, garbage or new treats.
    • Nibbling on things in the yard– such as plant material.
    • Intestinal parasites– speak with your veterinarian for more information about intestinal parasites.

The best way to find out what is causing your pet’s Diarrhea is to take a fecal sample to your vet for to determine the cause of the diarrhea.

  • Thirsty/Hoarse pet

Talking with all your friends is exciting! Some pets may be thirsty or hoarse when they go home from a day of play or a weekend stay. Pets are offered water regularly while in our care. Sometimes pets get so excited that they pant, and panting makes them thirsty. Other pets just love to talk with their friends and could cause themselves to become horse.

Please use the link below to the American Veterinary Medical Association for more information on common conditions social pets may be exposed to.