• Pet Wellness Information

Your Pet’s Safety & Health is Our #1 Priority

Serving St. Louis Pet Parents since 1974, we certainly understand that finding a trusted pet care provider for your dog or cat can be an emotional and difficult decision. After all, your pet is an important member of your family, and leaving them in a kennel or at a dog daycare can be, frankly, quite scary.

At Kennelwood Pet Resorts, we’re committed to treating all our guests to the highest level of care. In fact, the health and safety of your pet is our number one priority, and we’re firm believers in transparency when it comes to communicating with Pet Parents. Below, you’ll discover a list of things to look for when choosing a boarding facility or daycare for your pet, as well as some common conditions and diseases that social pets can be exposed to when staying in a kennel or at DayCamp.

How To Choose The Best Dog Daycare & Boarding Facility

When searching for a good kennel and doggie daycare, you’ll want to consider pet hotels that offer safe, clean, and enriched environments. Compare the Kennelwood experience to other pet resorts in St. Louis based on these criteria:

Safe

  • Kennelwood employs only well-trained and qualified staff members
    • New employee training includes hands-on safety handling classes.
    • A customized, online learning platform, FetchFind, provides training courses on topics such as canine and feline health and development, wellness, safe handling, animal behavior and much more.
    • Pet CPR and first aid educated staff.
    • All employees are required to attend annual safety refresher training.
  • Our Missouri and Illinois pet resorts have staff on duty 24 hours a day, 365 days a year.
  • All dog playgroups are organized by size and temperament to ensure safe and appropriate play.
  • A designated, companywide safety instructor continuously promotes safety and created new and updated safety programs for people and pets.
  • A safety committee, made up of Kennelwood staff members from every location, works with the safety instructor to ensure the safest practices are being carried out at each location.
  • We require all pets in our facilities to be vaccinated based on the American Animal Hospital Association’s recommendations.

Clean

  • Kennelwood uses standardized disinfection procedures designed to eliminate the spread of infectious disease.
  • We only use industry-leading disinfectant solutions that destroy common pet-related viruses such as Canine Parvovirus.
  • Kennelwood uses PetAirapy, a hospital-grade air purifying system that controls odors and kills 99.9% of airborne and surface pathogens. (This is currently installed at select Kennelwood pet hotels near St. Louis, with future plans to add PetAirapy to all pet resorts.)
  • Our facilities have lush, comfortable synthetic-grass play areas for an insect- & pesticide-free experience.

Enrichment

  • Pet parents have the option to choose from numerous fun and exciting activities for their pet:
    • Yappy Hour (frozen yogurt dog treats)
    • Bizzy Bone (mashed potato-stuffed Kong® treats)
    • Personalized PlayTime
    • Doggie DayCamp
    • Dog Training
    • Professional Photography sessions
  • Pet Parents can stay connected through:
    • Photos and videos shared on social media
    • Webcams (select dog and cat hotels)
    • Text updates (select dog and cat hotels)
    • Go Home report cards
  • All pets in our care have the opportunity to run and play in open areas.
  • Dogs participating in DayCamp have the opportunity for water play during the summer.

Common Conditions & Health Concerns in Pet Kennels

Again, as one of the most trusted pet hotels in St. Louis, we value transparency. Review the pet wellness information below for more details about diseases, viruses, and other health issues that are commonly associated with pet boarding facilities. Our staff would be happy to answer any other questions you may have before boarding your pet, and we also recommend speaking with your veterinarian for additional advice.

Canine Cough

Tracheobronchitis, also known as Canine Cough, is a contagious, upper respiratory, illness that can be spread through the air or through contact. It can spread from dog to dog through greetings, play, shared objects, or communal surfaces.

Canine Cough is very similar to the human cold in that the illness is not usually very serious and most dogs can get over it on their own.  However, it can lower their resistance to other secondary infections, such as pneumonia. If your pet is experiencing any symptoms, we strongly suggest that you consult your Veterinarian. Symptoms can include: a persistent cough or hack, nasal discharge, sneezing and/or fever. If your pet is experiencing any of the above symptoms, we asked that you keep them at home until he or she has been symptom free for 2 weeks.

Canine Cough can be spread through the air or through contact. It can spread from dog to dog through greetings, play, shared objects, or communal surfaces. Dogs can be exposed to Canine Cough anywhere. Dog parks, neighborhood walks, Veterinarian offices, dog shows, field trials and boarding/daycare facilities are common place of exposure. Parents can even bring it home on their shoes and clothing.

At Kennelwood Pet Resorts, we make the safety and health of all pets in our care our number one priority.  All Kennelwood clients are asked to adhere to a strict vaccination policy. However, the Bordetella vaccination only protects our pets from a few of the numerous strains. At Kennelwood, we follow a strict cleaning regimen that is carried out numerous times per day.

Please visit the American Veterinary Medical Association website for more information on common conditions social pets may be exposed to.