Privacy Policy

Protecting your private information is our priority. This Kennelwood Privacy Policy (“Privacy
Policy”) applies to Kennelwood (as defined herein) and governs data collection and usage. For
purposes of this Privacy Policy, unless otherwise noted, all references to “Kennelwood” or “we”,
“our” or “us” includes Kennelwood Village, Inc., any affiliate of Kennelwood Village, Inc.,
www.kennelwood.com and all other URLs, websites, e-commerce sites and web-based or other
applications owned or operated by Kennelwood Village, Inc. or any affiliate thereof.
By accessing or using any website, e-commerce site or applications referenced herein, you
consent to the data practices described in this Privacy Policy.

Collection of your Personal Information
In order to better provide you with products and services offered, Kennelwood may collect
personally identifiable information, such as your:

– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
Credit Card or Debit Card Number

If you purchase Kennelwood’s products and services, we collect information which is used to
complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to
use certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our affiliates or partners; (c) signing up for
special offers from selected third parties; (d) sending us an email message; (e) submitting your
credit card or other payment information when ordering and purchasing products and services.
We will use your information for, but not limited to, communicating with you in relation to
services and/or products you have requested from us. We also may gather additional personal or
non-personal information in the future.

Use of your Personal Information
Kennelwood collects and uses your personal information to operate and deliver the services and
products you have requested.

Kennelwood may also use your personally identifiable information to inform you of products or
services available from Kennelwood.

Sharing Information with Third Parties
Kennelwood does not sell, rent or lease personal information of Kennelwood’s customers to third
parties.

Kennelwood may, from time to time, contact you on our own behalf or on behalf of our external
business partners about a particular offering that may be of interest to you. In those cases, your
unique personally identifiable information (e-mail, name, address, telephone number) is not
transferred to the third party. Kennelwood may share data with trusted partners to help perform
statistical analysis, send you email or postal mail, provide customer support, or arrange for
deliveries.

Kennelwood may disclose your personal information, without notice, if required to do so by law
or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on Kennelwood; (b) protect and defend the rights or property
of Kennelwood; and/or (c) act under exigent circumstances to protect the personal safety of users
of Kennelwood or the public.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Request any of our service providers to delete your personal information from their
records.

Please note that we may not be able to comply with requests to delete your personal information
if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal law,
provide a product or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of
free speech, or exercise another right provided for by law;
• Comply with any applicable statute of privacy act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.

Children Under Eighteen
Kennelwood does not knowingly collect personally identifiable information from children under
the age of 18. If you are under the age of 18, you must ask your parent or guardian for
permission to use this application.

E-mail Communications
From time to time, Kennelwood may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication.

If you would like to stop receiving marketing or promotional communications via email from
Kennelwood, you may opt out of such communications by using the unsubscribe function
provided.

Photographs and Images
Notwithstanding anything to the contrary contained in this Privacy Policy, by voluntarily providing photos or images to us of you and/or your pet(s), you grant us a perpetual, irrevocable license to use those photos and images for any promotional or other purposes without compensation to you.

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
contracted.

Different State’s Protections
Your personal information may be stored on computers in a State different from the State in which you reside.  Different States may provide different protections for your personal information.

Changes to this Statement
Kennelwood reserves the right to change this Privacy Policy from time to time. We will notify
you about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a notice on our website or
application, and/or by updating any privacy information. Your continued use of the any website
or application and/or services or products available after such modifications will constitute your:
(a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by
that Privacy Policy.

Contact Information
Kennelwood welcomes your questions or comments regarding this Privacy Policy. If you believe
that Kennelwood has not adhered to this Privacy Policy, please contact us at:
integrations@kennelwood.com

Effective as of February, 2021