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Ask the Groomer

What is the difference between filing and trimming nails?
To file nails we use a rotary tool to smooth out the rough areas on your pets nails to make them snag-free and rounder. To trim nails we use professional nail trimmers and cut to just above the “quick..”

How do you brush teeth?
We use a small toothbrush with Nolvadent paste, which is designed especially for pets. Nolvadent loosens and reduces plaque buildup. The cost is $8.00.

What is a Healthy Skin & Coat Treatment?
Healthy Skin & Coat is a hydrating treatment applied to your pet after their bath which will help lessen itchy, dry skin. This is great to use all year round. Your pet will feel silky and the appearance of your pet’s coat will be shiny and beautiful.

What is SHED-X® and how much does it cost?
SHED-X® Treatments remove excess hair and dander from your pet. It will also reduces the hair being shed in your home and car. If you are an allergy sufferer, SHED-X® Treatments will ease symptoms due to less hair and dander. We recommend SHED-X® Treatments every four to six weeks depending upon your pet’s coat and your personal tolerance for pet hair.

What is a shave down?
Your pet’s hair will be cut to about the length of the hair on top of their muzzle, very short. This style of groom can be useful for heavily matted dogs or pets with very thick coats during the summer.

How do you get rid of fleas?
First visit your veterinarian for a specific treatment for your pet. Then to rid the fleas from your home, you can purchase a flea bomb product. Bedding and carpets and anywhere your pet has been must also be treated at the same time. Then order our flea shampoo every week for three weeks to break the flea egg cycle when you get your pet groomed.

Will a SHED-X® Treatment hurt my pet?
SHED-X® will not hurt them at all. Most pets enjoy the extra brushing and attention during the process. If your pet does become uncomfortable, we will allow your pet to rest and begin later.

What do you do when a pet does not like to be groomed or have their nails trimmed?
Some pets are more sensitive than others and we take their feelings into consideration. Our stylists will work with your pet and a grooming partner to help ease your pet into the process. If your pet does have a tendency to bite, a humane muzzle will be used to protect our stylists as well as your pet.

Should I get my puppy groomed?
Absolutely! The earlier you introduce them to the grooming process, the more they will enjoy it. We suggest you bring them in every two weeks for a bath so we can begin a bond with them and become part of their family. Be sure your puppy has been properly vaccinated prior to grooming or boarding.

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